Zen Aroma Naturals
 

Effective Date: [01-12-2025]
 

Zen Aroma Naturals (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.
 

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Billing and shipping address
   

Payment Information

Processed securely by our payment gateway partners. We do not store your card or bank details.

Order & Account Information

• Order history

• Saved items

• Communication preferences
   

Automatic Information

Collected through cookies or tracking tools:

• IP address

• Browser type

• Device details

• Pages visited and actions taken
   

How We Use Your Information

We use your information to:

• Process, ship, and deliver your orders

• Communicate order updates and customer support

• Improve website performance and user experience

• Personalize product recommendations and offers

• Prevent fraud and maintain platform security
   

Sharing of Information

We may share your information only with:

• Payment partners (for secure transactions)

• Shipping and delivery partners

• Technical service providers supporting website operations
   

We never sell your information to third parties.

Data Protection & Security

We use SSL encryption, firewall systems, and secure hosting environments to protect your data.

Your Rights

You may:

• Request access to your information

• Update or correct your personal details

• Request deletion of your data

• Unsubscribe from marketing communication
   

Contact: support@zenaromanaturals.shop