Privacy policy
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Zen Aroma Naturals (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Billing and shipping address
Payment Information
Processed securely by our payment gateway partners. We do not store your card or bank details.
Order & Account Information
Order history
Saved items
Communication preferences
Automatic Information
Collected through cookies or tracking tools:
IP address
Browser type
Device details
Pages visited and actions taken
How We Use Your Information
We use your information to:
Process, ship, and deliver your orders
Communicate order updates and customer support
Improve website performance and user experience
Personalize product recommendations and offers
Prevent fraud and maintain platform security
Sharing of Information
We may share your information only with:
Payment partners (for secure transactions)
Shipping and delivery partners
Technical service providers supporting website operations
We never sell your information to third parties.
Data Protection & Security
We use SSL encryption, firewall systems, and secure hosting environments to protect your data.
Your Rights
You may:
Request access to your information
Update or correct your personal details
Request deletion of your data
Unsubscribe from marketing communication
Contact: support@zenaromanaturals.shop